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Privacy Policy for Everest Discovery

Updated: January 29, 2024
Everest Discovery LLC (referred as “Everest Discovery,” ‘we,” “us” or “our” below) recognizes the importance of protecting your privacy. The following privacy policy describes what information Everest Discovery collects, how it collects that information, and how it stores, uses, transfers, and discloses (collectively “uses”) the collected information. You should be aware that Everest Discovery may update or amend this policy from time to time.

Scope
All scopes of this Privacy Policy is the Everest Discovery business operations, services, and products.

Use Of Data Received from Clients
As an eDiscovery company, much of the data we collect, and store is provided by clients rather than directly from individuals. Any data received on behalf of clients is used strictly for the business purposes defined in the agreement between the client and Everest Discovery. It may be shared with third parties for the sole purposes of providing eDiscovery services to our clients. A written approval from our clients will be requested prior to sharing any data with a third party. An individual who seeks access or who seeks to correct, amend, or delete inaccurate data provided to Everest by a client should direct their query to that client and not to Everest Discovery. Additionally, an individual wishing to limit the use or sharing of their data should direct their query to that client and not to Everest Discovery.

Disclosing & Retaining Information
We may share personal information with our affiliated or related entities in connection with delivering services to you and to companies who provide services to us. Everest Discovery is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). Everest Discovery may also be required to disclose an individual’s personal or confidential information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. Data provided to Everest Discovery will be retained only so long as is required for the purpose for which it was given.

Use Of Data Received from Clients on Our Website
General information is gathered about users who visit our website, such as which users visit the site most frequently and which pages or services they access the most. Unless explicitly provided by a visitor, data collected by Everest Discovery only includes data which cannot identify an individual. The information collected is used for the sole purposes of continually providing our clients and visitors with a better online experience through our website.

Cookies
We may use “cookies” on our website. A cookie is a small text file sent by a website and stored by your browser on your computer’s hard drive. The main purpose of cookies is to streamline your use of this website. By using cookies, we can keep track of your usage of the website and provide you with customized content. You have a choice to accept or reject cookies by modifying your browser preferences. You have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Please note that if you choose to reject all cookies, certain parts of this site may not be available to you or may not function properly.

How We Use Your Personal Information
You can browse our website without disclosing personal information about yourself (“anonymously”). By anonymously, we mean that data collected about you does not include first name, last name, physical address, email address, or any other contact information. If you choose to provide us with your personal information in a first name, last name, and email address in the “contact us” form, we may use it to contact you via email, telephone, direct mail, or other communication formats to provide you with information or services that you have requested. Should you wish to be contacted by us no longer, please send an email to unsubscribe@everestdiscovery.com to be added to our do not contact list.

Security Of Your Data
As an eDiscovery company, we are committed to protecting the security of all collected information we receive from our clients and visitors. We have intentionally invested resources to ensure that security best practices are in place to protect the confidentiality, integrity, and availability of the data entrusted to Everest Discovery. All employees and stakeholders involved in the eDiscovery services provided to our clients are aware of the seriousness with which we take the security and are subject to the requirements of our Enterprise Information Security Policy.

While we do our best to ensure that we have the best defenses in place, we cannot guarantee that information provided to Everest Discovery will not be intercepted by others. You should be aware that Everest Discovery is not responsible for the security of any website that is linked to by our primary website, or any website used to provide eDiscovery services. We cannot guarantee the content, security, or privacy practices of any external websites and do not accept any responsibility for those websites.

Consent
By submitting or providing collected information to Everest Discovery, you consent to the use of your information as set out in this privacy policy.

Adherence to the Privacy Shield Frameworks for EU, UK and Swiss Individuals
Everest Discovery complies with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.  Everest Discovery has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.  Everest Discovery has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.  To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to sue@everestdiscovery.com .  

Everest Discovery’s accountability for personal data that it receives in the United States under the Data Privacy Frameworks and subsequently transfers to a third party is described in the Data Privacy Framework Principles. In particular, Everest Discovery remains responsible and liable under the Data Privacy Framework Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless Everest Discovery proves that it is not responsible for the event giving rise to the damage. 

In compliance with the EU-US Data Privacy Framework Principles, Everest Discovery commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles.  European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact Everest Discovery at 215-325-1800. 

Everest Discovery has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers  for more information and to file a complaint. This service is provided free of charge to you.

If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. 

See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2

Everest Discovery acknowledges the EU, UK and Swiss individual’s right to access their personal data. An individual who seeks access or who seeks to access or correct inaccurate personal data provided to Everest Discovery by a client should direct their query to that client. Similarly, an individual wishing to limit the use or sharing of their personal data should direct their query to that client.

Questions and Contact Information
If you have any questions about how your personal information is used, or if you want to access, correct or remove your personal information, please contact Sue Pellegrino at sue@everestdiscovery.com. You may write to us at: Everest Discovery LLC, Attn: Sue Pellegrino, 1500 Walnut Street, Suite 1010, Philadelphia, PA 19102.